Last Updated: 11/25/2025

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1. OVERVIEW

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This website is operated by PureRiot. Throughout the site, the terms "we", "us" and "our" refer to PureRiot. PureRiot offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

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2. PRODUCTS AND SERVICES

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Product Nature

PureRiot sells skincare products, including our Liquid Microneedling Serum and Recovery Cream. These products contain natural ingredients such as Spongilla spicules intended for exfoliation and cosmetic improvement.

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Medical Disclaimer

The products sold on this website are cosmetic in nature. They are not intended to diagnose, treat, cure, or prevent any disease. The term "Liquid Microneedling" refers to the mechanism of action of the Spongilla spicules and is not a medical procedure performed by a physician.

• Sensitivity: You acknowledge that our products may cause a sensation of stinging or tingling (the "sting") and temporary redness. This is a normal part of the product's function.
• Consultation: If you have sensitive skin, dermatological conditions, or are under the care of a physician for skin issues, please consult your doctor before use.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

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3. REFUND AND RETURN POLICY

ALL SALES ARE FINAL.

Due to the nature of our products (personal care and cosmetics), we do not offer returns, refunds, or exchanges once an order has been placed and processed.

• No Refunds: We do not offer refunds for "change of mind," skin sensitivity, or if the product does not meet your personal expectations regarding "sting" or sensation.
• Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us within 48 hours of delivery at [Insert Support Email] with photographic evidence. If the damage is verified by our team, we may, at our sole discretion, offer a replacement.

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4. SHIPPING POLICY

Processing Time

Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

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Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Domestic Shipping: Standard shipping typically takes [3-7] business days.

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Risk of Loss

All items purchased from PureRiot are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not liable for lost or stolen packages once they have been marked as "Delivered" by the carrier.

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5. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

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6. LIMITATION OF LIABILITY

In no case shall PureRiot, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

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7. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York.

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8. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

PureRiot

‍Email: support@pureriotskin.com

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